Privacy Policy

Last updated: 25 May 2026

Taj Company UK Ltd ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use tajcompany.co.uk.

We act as the data controller and comply with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Taj Company UK Ltd
Email: info@tajcompany.co.uk
United Kingdom

For privacy enquiries: info@tajcompany.co.uk

2. What Personal Data We Collect

Account registration: name, email, phone, password
Orders: name, delivery address, email, phone, order details
Trade account: company name, VAT number, email, phone
Contact enquiries: email and message content
Browsing: cookies and usage data (see Section 7)

We do not store payment card details — payments are handled by Stripe / PayPal.

3. Why We Use Your Data & Legal Basis

Purpose	Legal Basis (UK GDPR)
Processing and fulfilling orders	Contract (Art. 6(1)(b))
Managing your account	Contract (Art. 6(1)(b))
Customer support	Legitimate Interests (Art. 6(1)(f))
Legal obligations (tax, accounting)	Legal Obligation (Art. 6(1)(c))
Website security & improvement	Legitimate Interests (Art. 6(1)(f))
Order confirmation emails	Contract (Art. 6(1)(b))

4. How Long We Keep Your Data

Data Type	Retention Period
Customer accounts	Until deletion request, subject to legal obligations
Order records	6 years (UK tax requirements)
Contact / enquiry records	Up to 24 months
Security logs	Up to 12 months

5. Who We Share Your Data With

We do not sell your data. We share it only with trusted processors:

Stripe — payment processing
PayPal — payment processing
Courier / shipping providers — to fulfil deliveries
Hosting providers — to operate the Website

6. Your Rights Under UK GDPR

Right of Access — request a copy of your data
Right to Rectification — ask us to correct inaccurate data
Right to Erasure — ask us to delete your data
Right to Restrict Processing — pause how we use your data
Right to Data Portability — receive your data in a portable format
Right to Object — object to processing based on legitimate interests
Right to Withdraw Consent — withdraw consent at any time

Email us at info@tajcompany.co.uk — we respond within 30 days.

7. Cookies

Type	Purpose	Consent Required
Essential / Session	Keep you logged in, maintain your basket	No (strictly necessary)
Preference	Remember your settings	Yes
Analytics	Understand site usage	Yes

You can withdraw cookie consent at any time via our cookie banner or by adjusting your browser settings.

8. Data Security

HTTPS / SSL encryption on all pages
Secure, hashed password storage
PCI-compliant payment processing via Stripe / PayPal
Restricted internal access to personal data

9. Complaints

You may complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

We would appreciate the chance to resolve your concern first — email info@tajcompany.co.uk.

10. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Privacy enquiries: info@tajcompany.co.uk | We respond within 30 days